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Heathrow’s T5 turmoils and traveller’s travails – PRimage view « PRImage

Heathrow’s T5 turmoils and traveller’s travails – PRimage view

Judy Viitanen and the PRimage team are regular long-haul business travellers with BA from Heathrow – but we will think seriously before booking any future flights with British Airways after seeing the turmoil yesterday at the cavernous new £4.3 billion pound Terminal 5! It seems that things are not much better today, with BA cancelling a fifth of flights from Heathrow, as the chaos of its shambolic opening spilled into a second day. In our view, BA certainly need to do a lot of ‘damage limitation’ if they want to preserve their PR image and restore their damaged reputation! What’s your view?

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